FAQs

How do I figure out which dock will work with my MacBook?
To find the dock that will be compatible with your MacBook, you'll need to get the Model Identifier associated with your specific MacBook. If you d...
Thu, 3 Aug, 2017 at 2:44 PM
I have the new MacBook Pro and don't know how to connect peripherals
The introduction of the 2016/17 MacBook Pro has left a lot of early adopters scratching their heads about how they can connect external devices that don...
Wed, 16 Aug, 2017 at 12:02 PM
Do I need to eject my external drives before removing my MacBook from the docking station?
You will always need to eject any connected drives prior to undocking your MacBook or you risk corrupting the drive. The DockApp software, designed exclusiv...
Thu, 3 Aug, 2017 at 1:28 PM
Can I power the computer on if it is closed and powered off?
The computer must be on or asleep before being closed as the power button is not accessible while docked. If the computer is shut down while closed, it mu...
Wed, 17 May, 2017 at 3:08 PM
What type of displays can I use with my Henge Docks docking station?
4K Support: 4K displays are currently only supported on a handful of MacBooks. In almost all cases you will have to step down the resolution or refresh ra...
Wed, 17 May, 2017 at 3:14 PM
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