FAQs

Answers to most common questions

How do I figure out which dock will work with my MacBook?
To find the dock that will be compatible with your MacBook, you'll need to get the Model Identifier associated with your specific MacBook. If you d...
Thu, 3 Aug, 2017 at 2:44 PM
I have the new MacBook Pro and don't know how to connect peripherals
The introduction of the 2016/17 MacBook Pro has left a lot of early adopters scratching their heads about how they can connect external devices that don...
Wed, 16 Aug, 2017 at 12:02 PM
Do I need to eject my external drives before removing my MacBook from the docking station?
You will always need to eject any connected drives prior to undocking your MacBook or you risk corrupting the drive. The DockApp software, designed exclusiv...
Thu, 3 Aug, 2017 at 1:28 PM
Can I power the computer on if it is closed and powered off?
The computer must be on or asleep before being closed as the power button is not accessible while docked. If the computer is shut down while closed, it mu...
Wed, 17 May, 2017 at 3:08 PM
What type of displays can I use with my Henge Docks docking station?
4K Support: 4K displays are currently only supported on a handful of MacBooks. In almost all cases you will have to step down the resolution or refresh ra...
Wed, 17 May, 2017 at 3:14 PM
Click here for information regarding pre-orders and shipping for our new products!
Our designers and engineers are hard at work making last minute adjustments to all of the products we are releasing this year and we could not be more excit...
Fri, 21 Jul, 2017 at 11:24 AM
Will a Henge Docks docking station cause my MacBook to overheat?
There is no way for any Henge Docks product to cause your MacBook to overheat. A MacBook is equipped with sensors and will control its internal fans to ke...
Wed, 17 May, 2017 at 3:22 PM
Using Your iMac as a Display - Target Display Mode
Target Display Mode is a useful feature available on select iMac models designed so that the user may use their iMac as an external display for their con...
Thu, 27 Oct, 2016 at 4:14 PM
How many external displays can I connect through the docking station?
All of our docking stations allow as many displays as the MacBook can natively support. A docking station would never allow you to connect more displays tha...
Mon, 10 Jul, 2017 at 12:10 PM
Do you offer a trade-in program?
Here at Henge Docks we understand that Apple technology is constantly evolving and that you might be due for an upgrade! We offer a Succession Plan to all...
Fri, 20 Jan, 2017 at 3:50 PM