FAQs

Answers to most common questions

How do I figure out which dock will work with my MacBook?
To find the dock that will be compatible with your MacBook, you'll need to get the Model Identifier associated with your specific MacBook. If you ...
Thu, 29 Jun, 2017 at 10:38 AM
Can I power the computer on if it is closed and powered off?
The computer must be on or asleep before being closed as the power button is not accessible while docked. If the computer is shut down while closed, it mu...
Wed, 17 May, 2017 at 3:08 PM
What type of displays can I use with my Henge Docks docking station?
4K Support: 4K displays are currently only supported on a handful of MacBooks. In almost all cases you will have to step down the resolution or refresh ra...
Wed, 17 May, 2017 at 3:14 PM
Click here for information regarding pre-orders and shipping for our new products!
Our designers and engineers are hard at work making last minute adjustments to all of the products we are releasing this year and we could not be more excit...
Fri, 21 Jul, 2017 at 11:24 AM
Will a Henge Docks docking station cause my MacBook to overheat?
There is no way for any Henge Docks product to cause your MacBook to overheat. A MacBook is equipped with sensors and will control its internal fans to ke...
Wed, 17 May, 2017 at 3:22 PM
Using Your iMac as a Display - Target Display Mode
Target Display Mode is a useful feature available on select iMac models designed so that the user may use their iMac as an external display for their con...
Thu, 27 Oct, 2016 at 4:14 PM
How many external displays can I connect through the docking station?
All of our docking stations allow as many displays as the MacBook can natively support. A docking station would never allow you to connect more displays tha...
Mon, 10 Jul, 2017 at 12:10 PM
Do you offer a trade-in program?
Here at Henge Docks we understand that Apple technology is constantly evolving and that you might be due for an upgrade! We offer a Succession Plan to all...
Fri, 20 Jan, 2017 at 3:50 PM
Can I have a Case on my MacBook and use it with a Henge Docks Docking Station?
We do not recommend using a case with a vertical or horizontal docking stations as they rely on a very precise fit to ensure proper alignment and most case...
Wed, 17 May, 2017 at 3:10 PM
Thunderbolt 3 versus USB-C; What is the difference?
This is a great question because not only are there ways they can work together, there are also ways in which they won't work at all. The fact that the...
Fri, 24 Feb, 2017 at 1:43 PM