Please request exemption prior to placing an order on our website. 

For businesses with a registered VAT number in the EU, a VAT exemption request can be made following these steps: 

  1. Set up a customer login on
  2. Submit a new ticket with the following information:
  • Henge Docks account info (name and email the account is registered to)
  • Business name
  • VAT number
  • VAT number issue state

If the email comes from a non-company email address, we also ask that you include letterhead or some confirmation that you are associated with the listed VAT number
Once the VAT number is verified, Henge Docks will set up your account to be tax exempt, and send you a confirmation email that the account is now active as tax exempt. It’s that easy!

Please note: VAT exemption is not possible for the issuing state GB.