FAQs

Answers to most common questions

How do I figure out which dock will work with my MacBook?
To find the dock that will be compatible with your MacBook, you'll need to get the Model Identifier associated with your specific MacBook.  Please not...
Tue, 13 Nov, 2018 at 2:03 PM
Pre-orders and shipping for our new products
Check back here for all updates on shipping timelines.  We will keep this page up to date with our release schedule so that you know exactly where we are a...
Tue, 13 Nov, 2018 at 11:33 AM
What type of displays can I use with my Henge Docks docking station?
If your display has multiple inputs, prioritize them in the following order: DisplayPort/mini DisplayPort, HDMI, DVI, VGA. DisplayPort technology is the mos...
Wed, 16 May, 2018 at 2:19 PM
Can I power the computer on if it is closed and powered off?
The computer must be on or asleep before being closed as the power button is not accessible while docked. If the computer is shut down while closed, it mus...
Wed, 16 May, 2018 at 2:15 PM
Using Your iMac as a Display - Target Display Mode
Target Display Mode is a useful feature available on select iMac models designed so that the user may use their iMac as an external display for their conn...
Mon, 26 Feb, 2018 at 11:15 AM
How many external displays can I connect through the docking station?
Our current line up of custom-fit docking stations allow as many displays as the MacBook can natively support. The only exception to that would be the Stone...
Wed, 8 Nov, 2017 at 10:28 AM
Do you offer a trade-in program?
Here at Henge Docks, we understand that technology is constantly evolving and that you might be due for an upgrade. We offer a Life After Device plan to al...
Wed, 5 Sep, 2018 at 2:49 PM
Can I have a Case on my MacBook and use it with a Henge Docks Docking Station?
We do not recommend using a case with a vertical or horizontal docking stations as they rely on a very precise fit to ensure proper alignment and most case...
Wed, 17 May, 2017 at 3:10 PM
What do I need to set up a docking station?
To get started with any Henge Docks docking station, all you will need are the cables normally used to connect your device to the MacBook. Instead of connec...
Mon, 17 Sep, 2018 at 4:56 PM
Will a Henge Docks docking station cause my MacBook to overheat?
There is no way for any Henge Docks product to cause your MacBook to overheat. Additionally, there are very real differences between being warm, being warm...
Wed, 16 May, 2018 at 2:29 PM