FAQs

Answers to most common questions

How do I figure out which dock will work with my MacBook?
To find the dock that will be compatible with your MacBook, you'll need to get the Model Identifier associated with your specific MacBook. If you d...
Fri, 20 Oct, 2017 at 12:28 PM
I have the new MacBook Pro and don't know how to connect peripherals
The introduction of the 2016/17 MacBook Pro has left a lot of early adopters scratching their heads about how they can connect external devices that don...
Fri, 19 Jan, 2018 at 11:56 AM
Do I need to eject my external drives before removing my MacBook from the docking station?
You will always need to eject any connected drives prior to undocking your MacBook or you risk corrupting the drive. The DockApp software, designed exclusiv...
Thu, 3 Aug, 2017 at 1:28 PM
Can I power the computer on if it is closed and powered off?
The computer must be on or asleep before being closed as the power button is not accessible while docked. If the computer is shut down while closed, it mu...
Wed, 17 May, 2017 at 3:08 PM
What type of displays can I use with my Henge Docks docking station?
If your display has multiple inputs, prioritize them in the following order: DisplayPort/mini DisplayPort, HDMI, DVI, VGA. DisplayPort technology is the mos...
Fri, 19 Jan, 2018 at 4:39 PM
Pre-orders and shipping for our new products
Check back here for all updates on shipping timelines.  We will keep this page up to date with our release schedule so that you know exactly where we are a...
Wed, 21 Feb, 2018 at 1:36 PM
Will a Henge Docks docking station cause my MacBook to overheat?
There is no way for any Henge Docks product to cause your MacBook to overheat. A MacBook is equipped with sensors and will control its internal fans to ke...
Wed, 17 May, 2017 at 3:22 PM
Using Your iMac as a Display - Target Display Mode
Target Display Mode is a useful feature available on select iMac models designed so that the user may use their iMac as an external display for their conn...
Fri, 19 Jan, 2018 at 1:31 PM
Dual Displays: A waste of space?
If you’ve visited our website, you’ve certainly seen images of our docking stations connected to a single, large display. We get messages daily asking what ...
Fri, 20 Oct, 2017 at 1:43 PM
How many external displays can I connect through the docking station?
Our current line up of custom-fit docking stations allow as many displays as the MacBook can natively support. The only exception to that would be the Stone...
Wed, 8 Nov, 2017 at 10:28 AM