FAQs

Answers to most common questions

How do I figure out which dock will work with my MacBook?
To find the dock that will be compatible with your MacBook, you'll need to get the Model Identifier associated with your specific MacBook.  Please not...
Tue, 5 Mar, 2019 at 10:24 AM
Pre-orders and shipping for our new products
At this time we are not offering pre-orders for any forthcoming products. All Henge Docks docking stations are available on our website and are shipping ...
Fri, 11 Jan, 2019 at 11:16 AM
What type of displays can I use with my Henge Docks docking station?
If your display has multiple inputs, prioritize them in the following order: DisplayPort/mini DisplayPort, HDMI, DVI, VGA. DisplayPort technology is the mos...
Tue, 5 Mar, 2019 at 10:27 AM
Can I power the computer on if it is closed and powered off?
The computer must be on or asleep before being closed as the power button is not accessible while docked. If the computer is shut down while closed, it mus...
Wed, 16 May, 2018 at 2:15 PM
Using Your iMac as a Display - Target Display Mode
Target Display Mode is a useful feature available on select iMac models designed so that the user may use their iMac as an external display for their conne...
Tue, 5 Mar, 2019 at 10:28 AM
Apple SuperDrive Connectivity
The Apple SuperDrive was designed to work only when directly connected to an Apple device. Any other 3rd party USB drive will work with a Henge Docks dockin...
Fri, 30 Nov, 2018 at 1:07 PM
How many external displays can I connect through the docking station?
Our current line up of custom-fit docking stations allow as many displays as the MacBook can natively support. The only exception to that would be the Stone...
Wed, 8 Nov, 2017 at 10:28 AM
Do you offer a trade-in program?
Here at Henge Docks, we understand that technology is constantly evolving and that you might be due for an upgrade. We offer a Life After Device plan to al...
Wed, 5 Sep, 2018 at 2:49 PM
Can I have a Case on my MacBook and use it with a Henge Docks Docking Station?
We do not recommend using a case with a vertical or horizontal docking stations as they rely on a very precise fit to ensure proper alignment and most case...
Wed, 17 May, 2017 at 3:10 PM
What do I need to set up a docking station?
To get started with any Henge Docks docking station, all you will need are the cables normally used to connect your device to the MacBook. Instead of connec...
Mon, 4 Mar, 2019 at 4:22 PM